Customer Success & After-Sales Service Representative
简介
A customer success and after-sales service representative role in Lagos, Nigeria, requiring 1-3 years of experience.
信息
- 地点
- Lagos
- 经验
- 1–3 years
- 学历
- OND, HND, Bachelor's Degree, or equivalent experience
技能
原帖
发布内容
🇳🇬 Hiring: Customer Success & After-Sales Service Representative 📍 Lagos Requirements • OND, HND, Bachelor's Degree, or equivalent experience in Customer Service, Automotive/Technical Support, or a related field. • 1–3 years' experience in a customer-facing, call centre, or after-sales/technical support role; automotive or power-equipment industry experience is an advantage. • Working knowledge of CRM/ERP systems, structured troubleshooting methods, and SLA-driven service environments. • Strong communication skills across phone, WhatsApp, email, and chat, with the ability to de-escalate and rebuild customer trust. • Comfortable working to measurable targets (CSI, NPS, response time, conversion) while maintaining accurate documentation. Apply: recruitment@mikanomotors.com Subject: Customer Success & After-Sales Service Representative SEND US A DM ON WHATSAPP FOR CV REVAMPING AND LINKEDIN OPTIMIZATION: +2348145289661