Customer Success & After-Sales Service Representative
机会概述
A customer success and after-sales service representative role in Lagos, Nigeria, requiring 1-3 years of experience.
结构化职位信息
- 公司名称
- 未说明
- 公司性质
- 未说明
- 招聘对象
- 未说明
- 工作地址
- Lagos
- 经验要求
- 1–3 years
- 学历要求
- OND, HND, Bachelor's Degree, or equivalent experience
- 薪资待遇
- 未说明
- 投递截止
- 未说明
技能关键词
平台原帖
发布者提供的信息
🇳🇬 Hiring: Customer Success & After-Sales Service Representative 📍 Lagos Requirements • OND, HND, Bachelor's Degree, or equivalent experience in Customer Service, Automotive/Technical Support, or a related field. • 1–3 years' experience in a customer-facing, call centre, or after-sales/technical support role; automotive or power-equipment industry experience is an advantage. • Working knowledge of CRM/ERP systems, structured troubleshooting methods, and SLA-driven service environments. • Strong communication skills across phone, WhatsApp, email, and chat, with the ability to de-escalate and rebuild customer trust. • Comfortable working to measurable targets (CSI, NPS, response time, conversion) while maintaining accurate documentation. Apply: recruitment@mikanomotors.com Subject: Customer Success & After-Sales Service Representative SEND US A DM ON WHATSAPP FOR CV REVAMPING AND LINKEDIN OPTIMIZATION: +2348145289661